Shipping policy

Last Updated: August 17, 2026

At TunaMex Boots, we are committed to providing a simple, fast, and affordable shipping experience for every customer. To ensure a clear shopping experience, we have outlined our official shipping terms below.

1. Free Shipping Policy

We offer 100% FREE standard shipping on all orders within the United States. No minimum purchase required. There are no hidden delivery fees, handling fees or extra charges for all domestic orders.

2. Shipping Service & Carrier

We exclusively cooperate with UPS for all domestic shipments. All orders will be shipped and delivered by UPS to ensure stable logistics speed and safe package transportation.

3. Shipping Coverage & Restriction

We only ship to addresses within the United States.
We do NOT support international shipping to any overseas countries and regions.

4. Order Processing Time

All orders are processed and verified during our official business hours (Pacific Time, PT).
Order processing schedule:

Monday, Wednesday – Friday: Orders processed at 5:00 PM
Saturday – Sunday: Orders processed on the same day or next business day
Tuesday (Off day): All orders placed on Tuesday will be processed starting on the next working day
Orders may be slightly delayed during weekends, US public holidays, or unexpected warehouse operational adjustments. We will process all pending orders promptly once we resume work.

5. Delivery Time

After your order is dispatched and picked up by UPS, the standard delivery time within the United States is 3–7 business days. Delivery time may vary slightly due to remote delivery locations, UPS peak shipping seasons, bad weather or unforeseen logistics delays.

6. Shipping Confirmation & Tracking

Once your order has been picked up by UPS, we will send a shipping confirmation email with an official UPS tracking number and tracking link to your registered email. You can check your package delivery status in real time online.

7. Shipping Exceptions & Issues

Lost or delayed packages: If your UPS package is lost, stuck in transit or severely delayed, please contact our customer service team for assistance immediately.
Incorrect shipping address: Customers are responsible for filling in accurate and complete US shipping information. We will not be liable for delivery failures caused by incorrect or invalid addresses provided by customers.
Undeliverable & returned packages: If the package is returned to the warehouse due to customer reasons, the return shipping cost will be borne by the customer.